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Retail · EBA

Retail Assistant EBA

Simple sales and stockroom tasks in shops.

About this profession

Simple sales and stockroom tasks in shops. Over 2 years you learn this profession in a host company, at the vocational school and in inter-company courses. At the end you receive a nationally recognised Federal VET Certificate (EBA).

Day-to-day responsibilities

  • ›Advise customers on purchases
  • ›Present goods attractively
  • ›Operate cash registers, process payments
  • ›Carry out inventory checks

Skills you'll need

Customer serviceFriendlinessTidinessTeamworkBasic sales

A typical week as an apprentice

Host company

3 days/week — you learn the trade hands-on alongside experienced professionals.

Vocational school

1–2 days/week — general education plus job-specific theory.

Inter-company courses (üK)

Several blocks per year — practise core techniques together with other apprentices.

Where you'll work

Shops, department stores, specialist boutiques and the related online operations.

Entry requirements

  • Completed compulsory school. The EBA is a strong fit for hands-on learners; close support during the apprenticeship is built in.
  • A 'Schnupperlehre' (1–5 day taster) is the best way to find out if the profession suits you.

What you earn at the end

Federal VET Certificate (EBA) — a recognised qualification with a clear path to bridge into a 3-year EFZ apprenticeship (often shortened).

Apprentice wage

Typical monthly gross wage (CHF). Actual wages vary by sector and region.

Year 1

CHF 700 – 900/ Mt.

Year 2

CHF 900 – 1’200/ Mt.

Future-readiness

Score 2/5
At riskElevated risk
Demand trend2/5
Adaptability3/5
Automation risk4/5

Our take

Personal customer interaction and service remain crucial despite automation, requiring adaptability and continuous learning for career progression.

Early contract endings in this field

Across Retail apprenticeships, roughly 25–32% of contracts are ended early, compared with about 23% nationally. Most of those apprentices continue their training elsewhere.

Further education & career

  • Retail Specialist EFZ (shortened apprenticeship)
  • Vocational Baccalaureate (BMS) bridge courses
  • Specialization in retail
  • Internal company training

Learn more

Official sources and further information about this profession.