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Business & Administration · EFZ

Public Transport Specialist EFZ

Plan PT, sell tickets and inform passengers.

About this profession

Plan PT, sell tickets and inform passengers. Over 3 years you learn this profession in a host company, at the vocational school and in inter-company courses. At the end you receive a nationally recognised Federal VET Diploma (EFZ).

Day-to-day responsibilities

  • ›Coordinate timetables, transport operations
  • ›Inform and assist passengers
  • ›Sell tickets and season passes
  • ›Ensure safety in public transport

Skills you'll need

Customer-orientedTeam playerResponsibleCommunicativePunctualFlexible

A typical week as an apprentice

Host company

3 days/week — you learn the trade hands-on alongside experienced professionals.

Vocational school

1–2 days/week — general education plus job-specific theory.

Inter-company courses (üK)

Several blocks per year — practise core techniques together with other apprentices.

Where you'll work

Offices, banks, insurers, public administration, larger companies of any sector.

Entry requirements

  • Completed compulsory school (Sek A or B, depending on profession). Strong school report in relevant subjects helps.
  • A 'Schnupperlehre' (1–5 day taster) is the best way to find out if the profession suits you.

What you earn at the end

Federal VET Diploma (EFZ) — a nationally recognised qualification that opens doors to higher VET (HF), the vocational baccalaureate (BM) and universities of applied sciences.

Apprentice wage

Typical monthly gross wage (CHF). Actual wages vary by sector and region.

Year 1

CHF 700 – 900/ Mt.

Year 2

CHF 950 – 1’200/ Mt.

Year 3

CHF 1’300 – 1’700/ Mt.

Future-readiness

Score 4/5
StrongHighly future-proof
Demand trend4/5
Adaptability4/5
Automation risk2/5

Our take

Demand remains stable; automation alters tasks, yet requires more specialised skills and adaptability in customer service roles.

Early contract endings in this field

Across Business & Administration apprenticeships, roughly 12–18% of contracts are ended early, compared with about 23% nationally. Most of those apprentices continue their training elsewhere.

Further education & career

  • Federal PET Diploma in Tourism Management
  • Higher Vocational School (HF) in Tourism
  • Vocational Baccalaureate, then University of Applied Sciences
  • Specialisation in operational services

Learn more

Official sources and further information about this profession.