IT & Engineering · EFZ
ICT Technician EFZ
Support ICT applications, configure devices and advise users.
About this profession
Support ICT applications, configure devices and advise users. Over 3 years you learn this profession in a host company, at the vocational school and in inter-company courses. At the end you receive a nationally recognised Federal VET Diploma (EFZ).
Day-to-day responsibilities
- ›Install and configure ICT devices
- ›Troubleshoot software, assist users
- ›Manage network access and endpoints
- ›Advise clients on hardware and software
Skills you'll need
A typical week as an apprentice
Host company
3 days/week — you learn the trade hands-on alongside experienced professionals.
Vocational school
1–2 days/week — general education plus job-specific theory.
Inter-company courses (üK)
Several blocks per year — practise core techniques together with other apprentices.
Where you'll work
Software houses, IT departments, engineering firms, start-ups and large industrial companies.
Entry requirements
- Completed compulsory school (Sek A or B, depending on profession). Strong school report in relevant subjects helps.
- A 'Schnupperlehre' (1–5 day taster) is the best way to find out if the profession suits you.
What you earn at the end
Federal VET Diploma (EFZ) — a nationally recognised qualification that opens doors to higher VET (HF), the vocational baccalaureate (BM) and universities of applied sciences.
Apprentice wage
Typical monthly gross wage (CHF). Actual wages vary by sector and region.
Year 1
CHF 700 – 900/ Mt.
Year 2
CHF 950 – 1’200/ Mt.
Year 3
CHF 1’300 – 1’700/ Mt.
Future-readiness
Score 4/5Our take
High demand and continuous evolution offer strong prospects, requiring adaptability to emerging technologies.
Sources
Early contract endings in this field
Across IT & Engineering apprenticeships, roughly 12–18% of contracts are ended early, compared with about 23% nationally. Most of those apprentices continue their training elsewhere.
Further education & career
- Federal Professional Examination (ICT Systems/Applications)
- Advanced Federal Diploma of Higher Education (IT)
- Vocational Baccalaureate, then University of Applied Sciences
- Specialise in cybersecurity or cloud computing
Learn more
Official sources and further information about this profession.